Wednesday, July 15, 2009

What is your time worth?

Earlier this year, I tried out a softphone product from Primus.  After several hours working with the product and waiting on hold, I was told by tech support that it was not designed for Vista, so it would not work.  Since then I have worked with determination to ensure that I would not be charged for this lack of service.
 
2 HOURS being transferred, on hold, arguing with a manager, waiting, then being called back by the manager with apologies and the promise that all charges would be dropped.
 
15 MINUTES wondering why primus was leaving me automated messages with their mailing address.
 
30 MINUTES wondering why I received a letter stating my service (what service?) would be disrupted if I did not pay the balance owing on my account and trying to use the number provided to speak with a representative on my cell phone.
 
30 MINUTES calling today from my home phone, being transferred, and transferred, then finally having a credit memo applied to my account.
 
TOTAL OF 3 HOURS AND 15 MINUTES
 
The charge on my account I was fighting was $12.14.  At any point in time I could have paid the small balance and been done with Primus entirely.  Instead I choose to labour frustratingly through and value my time at $3.74 per hour.  I would do the same again.
 
And oddly enough, from the horror stories I've heard from others (while I was being consoled for my subsequent Bell horror stories) most would do the same as I did. 
 
As a business graduate, I could defend my position with the argument that I had "slack capacity" in my life, or that a penny saved is a penny earned without taxes.  However, I think the overriding influence that made me do it was first the knowledge that I was in the right, second, my brute-force stubbornness, and third, my time already invested in the task. 
 
In the end, I get to enjoy one of my life's small victories and I did save some money. 

Tuesday, July 14, 2009

Over the Air TV

Did you know that you don't need to pay excessive premiums each month to watch HDTV? That's right, as long as your TV has a digital tuner, you can watch HDTV without satellite or cable with an antenna. I have a set of plain bunny ears and I am able to get three crystal clear HD stations. Unlike the analogue channels, there's no ghosting or blurriness at all with the digital channels. If you have a weak signal, there could be some blockiness but usually it's an all or nothing event. I can't wait for more stations to switch over!

Sunday, July 12, 2009

Three Simple Money Rules to Live By

Mix money with human emotions or confuse money with human identity and things get complicated quickly. Use these following rules to clarify your relationship with money and simplify your financial future.


Rule 1. Know what you make, know what you spend, spend less than you make.

Make a budget, period. Why? It makes you face up to your lifestyle and how you are treating money.

Know what both your equivalent hourly rate and annual salary are. Redo these calculation taking into account your commute time, transportation costs, training costs, clothing costs, etc. Is this what you are worth?

Know exactly where your money is going. What is your biggest expenditure each month. Try to see all your costs as being able to change. What are you actually getting for your money? Is that what you really want to pay for rent, services, entertainment, transportation? Are you proud of how you are spending your money?

Each month, do you choose to go further into debt or do you choose to grow your net worth?


Rule 2. Know why you spend money.

Be honest with yourself about your motivations for what you are buying. Be honest with yourself about what you choose to buy. Focus your spending on things you need to be happy and eliminate everything else.

Let's assume you are not an Olympic athlete and want to buy the latest running shoes.
  • Do you need the new pair of running shoes because they have the newest technology? Ask yourself: "Is the technology really so different? Will it have any really effect on my performance? Will shaving x number of seconds off my time make me happy?"
  • Do you need the new pair of running shoes because everyone else has them? Ask yourself: "Do I really need new shoes to keep my friends? Who do I need to surround myself with to make me happy?"
  • Do you need the new pair of running shoes because no one else has them... yet? Ask yourself: "Do I really need the latest shoes to demonstrate my worth to others? Do material things add to my happiness?"
  • Ask yourself: "Would a cheaper pair work just as well? Would my old shoes work fine for the exercise I do? Do I even have any use for running shoes at all?"


Rule 3. Don't spend money you don't have.

Are high interest payments something you have identified in your life to make you happy? Probably not. So, stop "buying" this interest and only use credit cards as convenience cards.

Instead, start putting monthly payments for your purchases into a savings account before you buy. It will take you longer to get the item, but you will appreciate it more because you will remember how much work you had to do to get it.

Use your budget to plan for your upcoming expenses and set aside money each month to ensure that you can pay for your insurance, winter tires, emergencies or retirement when the time comes.

Sometimes lower interest loans can be very helpful to buy big purchases like cars or houses. Before you take on any debt, make sure that you follow rule two and evaluate why you want to make the purchase. Car loans and mortgages are neither needs nor practical for everyone. Consider alternatives such as public transportation or renting. Also consider what else you could be doing with your down payment or monthly payments. Which use will make you the happiest?


I have used these rules in my own life. I have kept detailed records of my expenses and produced balanced budgets. I have eliminated all excess spending. I don't carry credit card debt. I decided to sell my car and I also decided to take out a mortgage. These rules were essential for me to make these decisions. They help you to tune into yourself and to identify what it is that you really want and how you want money to be a part of your life. Remember that everyone is different and everyone SHOULD want different things.

First Post

Is there anyone out there like me? Is there anyone who has spent only $5 in a week to make it to the end of the month within their budget, despite having cash in the bank to spare? Anyone who has stayed in on a Friday night to tweak their budget spreadsheet? Anyone who pores over weekly flyers online because they're too cheap to buy a paper? Anyone at all? You must be out there, please tell me I'm not alone.

Desperately seeking savers.